Questions

Frequently asked questions

Prices, timing, Google and AI, care after launch. If you don't find an answer, ask us directly.

Prices and payment

How is the project budget set?

We work with fixed price frameworks, starting from €450 for a starter website and €850 for a complete system for active marketing and online sales. All parameters, features and deadlines are described in our proposal in advance, so you have full visibility of your budget before the official start.

What is the monthly subscription for?

To bring real results, a website needs systematic support and development, not just to sit there as a static business card. The monthly subscription covers round-the-clock technical security, hosting, regular backups and system updates, as well as the active marketing work – tracking metrics in Google Analytics, keeping your positions in Google Maps and AI search engines (ChatGPT, Gemini), email communication and ongoing changes.

How does payment work?

The project starts with a 50% advance payment when the contract is signed and the scope is set. The remaining 50% is paid after you review the finished demo, the final corrections are made and you fully approve the product, before it goes live.

Are hosting and the domain included?

Yes. The monthly subscription covers setting up and looking after hosting, the domain and business email addresses. If you already have a domain, we connect it to the new site.

Build and timing

How long does a project take?

The standard time to build the platform, set up the analytics and prepare the initial marketing processes is between 1 and 2 weeks. The schedule is agreed at the start and followed strictly.

Do we need ready texts and visuals?

Not necessarily. As part of the marketing service we structure and write professional, selling texts and articles for your business. For visuals we work with your real photos or choose suitable licensed images.

Will I see the site before it goes live?

Yes. Before launch you get a demo version to review on your computer and phone. We make the changes and launch only after you approve it.

Can you update our current site instead of building a new one?

Yes. We start by reviewing your current site and tell you what is worth keeping and what to rework. Sometimes updating is the faster and cheaper way.

Do you build online shops?

Yes. We build online shops with card payments (Stripe, myPOS, Apple Pay, Google Pay), order tracking and automatic emails after purchase.

Do you work with businesses outside Sofia?

Yes. We work with businesses all over Bulgaria. Calls and reviews happen online, so location does not matter.

After launch

Can we make changes to the content ourselves?

Yes. Websites come with an easy-to-use admin panel. On top of that, your subscription includes our regular support – so when you need to change prices, offers or texts, we can quickly do it for you.

What happens if the site goes down?

We monitor the site around the clock. If it goes down, we get an alert and act at once, and daily backups let us restore it quickly.

Will I know how many enquiries come from the site?

Yes. We track every enquiry and call, so you see how many customers come from the site and from which channel.

How fast do you reply?

We reply to every enquiry within one working day at the latest.